Georgiana Laudi

Co-founder & Chief Strategist, Forget The Funnel

Updated 19-04-2026

Co-created the Customer-Led Growth framework and co-wrote the book Forget the Funnel. Helps SaaS teams stop obsessing over funnels and start listening to customers instead.

1 episode with Georgiana Laudi

#53 13-03-2018 1h 0m

Customer Journey Mapping: Get Started in a Few Steps

with Georgiana Laudi

Most companies believe they are customer centric, but many don’t know what that means and involves. So, they don’t truly practice it.Today I’m talking to Georgi

customer researchcustomer journey mappingjobs-to-be-done

Louis Grenier, ready to talk positioning

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